Nice rooms for first time visit. Beds could be a little more comfortable and you can hear conversations in the next room.???
Friendly staff. Well situated. Plenty of restaurants and retail nearby; with the casinos just minutes away. And the bed... Very comfortable. Would definitely be back.
I Stayed here about two weeks ago with my fiancé. Front desk was awesome. Marlin was at the Front desk and was very Professional and helpful young man. He was the only front desk worker there and it was very busy!!!! I think a wedding reception was going on. He did a great job and did not make us wait long to check-in. I visited the hotel before and the staff was not as friendly but Marlin set a new tone. I most definitely will book here on our next visit.
I love the location and the staff!!! The issue I have is each time I stay in the same room of 178 or 179 and I notify the staff of my findings. As of my last stay these issues have yet to be addressed. I've never heard from management either so hopefully this get their attention and I can later update the stars to five. I have pictures still but I will give management an opportunity to reply first.
So, I booked my room thinking it would be better than Motel 6. Don't waste your time here. All of the rooms look like old and out of style, beds are small and in top of everything, they charge you EXTRA fees and don't tell you until you check your account. BAD business. I'll go back to the courtyard or sleep inn. Definately will not be staying here. Front desk staff should at least tell you what you are paying if it's different from what you booked. Who does this????
Hilton Garden Inn Shreveport is a US Lodging based in Shreveport, Louisiana. Hilton Garden Inn Shreveport is located at 5971 Financial Plaza, Shreveport, LA 71129, USA.
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