I booked two suites, one with double beds and another with a king. This place is disgusting. I paid for a king size suite and was give a regular room with double queen beds.. This lady at the front desk was rude. She acted like it was my fault that they were over booked. The hallway stinks like a smoked filled bar. The a/c wasn't able to cool the room. The rooms like 98 and a half years old and never been updated other than the TV. I will never stay here again or allow anyone I know to stay here.
We booked this room due to the ability to easily place five people in it. We should have known the price was too good to be true. The entire building we were in reeked of weed, the carpet in our room was piecemeal at best, and the bathroom hadn't been cleaned/toilet does not work etc. For a property that obviously needs work you would think the staff would work to be more accommodating. Instead, they act as if it's your fault for being here. We had four people in our room - only two towels. Asked for towels the first day and received them. Asked for towels the second day and another person in my party was told we would have to wait at least an hour and half. Went to the front desk, apparently they are dealing with the great towel shortage of 2017. The front desk lady argued with me, the General Manager told me they go through over 400 towels a week. They apparently cannot keep them on the property - but somehow this is my problem, not theirs. I asked if at best I could have towels by tomorrow. Was told it would not be likely. Hence why the property is receiving a 1 star review. Even if they give us a refund at this point it would not redeem the property. We travel to Shreveport on a regular basis and have stayed at 7 different hotels trying to find one that is decent. Apparently to stay at a decent hotel in Shreveport you have to pay close to $120 a night.
The wifi works good. I like the key. Ard system it makes me feel safe. The breakfast is decent , and the rooms are nice.
Rooms closer to main office are better maintained. This is not the Hilton. This is a place to crash. It is dry and safe if in a group. Had to switch to rooms closer to main office. First room problems: No smoke detector, no towels, No shampoo, sheets double used, fridge did not work and phone did not work. Door hinge to bathroom was dry rotted, edge of carpet was black, yellow dried liquid on walls, found trash and earring under both beds. Second room closer to the office was 95% better and habitable. First one was worse than a 3rd world country.
If I could put negative 5 stars I would. The phone does not work. The rooms are nasty. It is a run down crackhead dump. Mold on the ceilings, and stains on the carpet. Holes in the walls... A total dive. Management is rude because the dump is owned by a repo bank. DO not stay HERE!!!
Baymont Inn Suites Shreveport Airport is a US Lodging based in Shreveport, Louisiana. Baymont Inn Suites Shreveport Airport is located at 5101 Monkhouse Dr, Shreveport, LA 71109, USA.
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