I brought my service dog, my lifeline, the animal that saves my life on a daily basis, to this animal hospital. I was in Texas for a family members funeral and this was the only hospital we could find open on a Sunday. The office visit price seemed reasonable, the staff were wonderfully friendly and compassionate to my delima.
I was told on the phone that they would accept payments, when i asked the vet about it she handed me a care credit application. So in all honesty they don't take payments. They gave me a quote, just for diagnostics and anti nausea and diarrhea medicines of just over $1500.
My dog gashed open her leg one weekend night. I called them and asked for a price on stitches the lady said that it would be $400 so I asked for some advice on how to treat it until the during the week and she just made a noise and said " Oh I don't know just wash it with water" she didn't seem to care at all just really sad no one can even take the time to offer a little advice.
Unfortunately, due to the current circumstances that was completely out of my price range. I had to load him back in the car and drive another 100 miles back home to my parents house and hope he will be alright until their vet opens tomorrow.
If you are reading this at some odd hour, bordering on panic because a sudden illness or accident has threatened your friend, take a deep breath and head to this clinic. You will not find a second-rate, cheap substitute for your primary veterinarian. To the contrary, the level of care Dr. Trachtenberg and his staff provided exceeded that of most other Shreveport clinics. In my opinion, it ranks among the best in the area (regardless of their hours of operation). I can only speak of my experience with Dr. Trachtenberg. However, if his professionalism and compassionate demeanor is any indicator of the rest of the organization, you will be in great hands.
Wish i could give negative stars!! This place was absolutely HORRIBLE! PURE negligence. Claimed my dog "looked stable" and let him sit and die for hours until they went through all other patients they found worthy of their service. Did not hear an update for hours until a nurse came out and said "we just switched shifts so im not sure why this is happening but your dog is trying to die on us and we wanted to know if we should start CPR" And less than 10 minutes later he died. Definitely wont be the last they hear from me. I feel completely disrespected and disgusted by this place.
Amazing staff. Love Dr.M would definitely recommend.
Animal Emergency Clinic Inc is a US Veterinary Care based in Shreveport, Louisiana. Animal Emergency Clinic Inc is located at 2421 Line Ave # B, Shreveport, LA 71104, USA.
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