The prices are competitive. Great location. Helpful staff.
Location is far but great, helpful staff and no issues with my visits.
Place looked closed from outside. Once inside, it looked like K Mart did when they were closing. Staff was unknowledgable and not much help. Mostly wanted to push a loyalty card on me and once they finally took the hint, just wanted me gone.
Terrible customer service in the printing department. I asked for help printing address labels and they looked at me like I was crazy. Eventually I was told to go home, design my own, put it on a flash drive, and bring it back. When I did that, they took my flash drive told me it doesn't work like that, and had me redesign it on their computer. I never got my flash drive back. They said it would be ready in 7-10 days - which seems excessive in the first place - and that they would call me when it was ready. 10 days later I hadn't gotten a call so I called them. They put me on hold for 15 minutes and I eventually hung up. I looked online and saw that my order was ready. I never got a call. I came into the store and my product was sitting on the counter, unwrapped, without the free dispenser that was supposed to come with it. They said they'd look for it, but the guy who was supposed to look was "at the register and would I like to wait?" Um, yes. I am currently standing in the store as I have been for 25 minutes. I will never come back. Order on Etsy or amazon.
If you have an important job to be printed no matter how big or small this is NOT the place to seek assistance. As a marketing specialist I have to order large print jobs quite frequently and the location is in very close proximity to my office so this should be an easy transaction right? WRONG! I've been given the run around so many times today I don't know which way is up. I was first put on hold by the party who answered the phone for about 30 minutes before I hung up, called back to speak with the print department only to be told they have no idea who put me on hold and they don't have anyone in their print department until after 1pm today. Totally understandable, however when I called back at 1pm I was advised by that 1pm rep that she was only taking orders and would not be doing any print jobs because she had to make sure everyone got a break and did not have time to do so and that I should just check back some other time to see when or if they had time to complete my print job...needless to say get your large print jobs done elsewhere because this is unacceptable!
Office Depot is a US Electronics Store based in Shreveport, Louisiana. Office Depot is located at 1708 E 70th St, Shreveport, LA 71105, USA.
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