I actually work here and we provide excellent services
Forgot to call and cancel my appointment. Found out they charge you $50 for no call no show. Nobody told me that was in their policy. By the way it’s non refundable. Terrible.
This is a great place to relax and get away from it all. I've never had a massage before, and all of their staff were very friendly and helpful throughout the entire process. Now, they come first to mind when anyone asks for recommendations.
The place was very friendly upon arriving. I specified very detailed what kind of massage I was looking for. But it really wasn't the massage I received. I don't know if the therapist didn't receive the chart I filled out or what happened, but the massage I received was not the one I was looking for. After the massage I had to tell the lady up front 3 times that I was not interested in signing up for anything. The staff is friendly, and if you are looking for just a generally light massage then I do recommend this place. But I most likely will not return.
I was called in to work and I had to cancel my appointment that same day. Without a warning, they charged my gift card. I tried to explain to the manager Renee why I had to cancel my appointment and she said there was nothing she could do, that I had to call 24 hours in advanced to cancel; she was very rude. Beware the Bossier City location is different and does not charge on the first no show. Hence to say, I never got a massage and never will because their customer service is awful.
Massage Envy Youree Drive is a US Beauty Salon based in Shreveport, Louisiana. Massage Envy Youree Drive is located at 7523 Youree Dr, Shreveport, LA 71105, USA.
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