Original Review (Summer 2016) - Do NOT go to this station. Their scales are uncalibrated and are off by 2 to 3 oz., and NOBODY CARES! They've been overcharging EVERYONE who ships out of there for the last 6 to 8 weeks. I weigh all my packages with a couple accurate portable scales (an AWS Postal one bought on Amazon and also an official $50 Post Office portable model) and frequently send international packages. When I started getting bad weight readings a few months ago, I let them know that their scales were off and even brought my portable post office scale in to show them. At first, they appeared to show concern and the employee at the desk told me they'd have to call someone in to get it fixed. So I took down the phone number of the station so that I could call in a few weeks when I needed to send a package to see if it had been done. When I did call next about 3 or 4 weeks later, the manager said she didn't know what the previously mentioned employee was talking about and said that they had all the necessary means to calibrate right there at the station (implying that they do calibrate on a regular basis). So I went back with my latest package that day. When I came up to the desk of the single worker on call at that time, I got a reading of 8 oz for a 5.3 oz package after being told a curt "Nope" when I asked if they'd done any calibrating of their scales recently. So nobody there knows what the heck they're doing or gives a rat's hiney if their scales are correct or not, and the stupid 800-number Post Office automated phone system makes you enter a specific task to be done, routing number, etc. (i.e. nothing under the category of "grievance" or "complaint") before you can talk to a live person - typical government bureaucracy. So attempting to complain is just a waste of time. So now I have to drive an extra 5 minutes both ways to get to the next post office down the street on Mansfield Road just so I can get an accurate shipping rate and continue to charge my customers only actual shipping costs, which is my personal business standard.
If you're shipping international, avoid this station at all costs or you'll wind up paying $4+ more than you have to. It's not so bad if you're shipping domestic, but if you mail packages frequently, I'd recommend going to another station regularly if you don't reside or work within walking distance of this station and have any sort of a regular travel pattern near other stations in the city.
My package is 4-5 days late. Low and behold, after it's already nearly a business week of scheduled delivery, they route the package to the wrong post office.
However, the kicker is that this has to be the 3rd time in a row that they've routed my package to the wrong post office. Maybe this USPS sort facility should institute a literacy test along with their battery of civil service tests for hiring employees.
Updated review (Summer 2017) - I'm updating this review because the problem I described below appears to be resolved now. Their digital pricing scales appear to be fairly accurate, and they have added an old style mechanical scale in the outer lobby area which can assist with any disputes of their digital scale readings at the registers.
Fedex and ups and private business just does it better
I need to purchase international money orders to pay for a painting I purchased in Great Britain. The post office claims to sell them, but my experience today has me wondering. Four different locations did not have them, and told me to try another location. I ended up at the main post office on Texas Ave, Shreveport, only to be told "I don't have any". No other info was offered. I asked "will you have more coming in?" to which the clerk replied "I sold the last one I had two weeks ago". Again, I asked if she could order some for me. She said "they come in when they do, and we only keep one on hand, because they don't sell". Well duh. When I was in retail, any time we didn't have something, it didn't sell either. I need four of the things, because there is a 1k limit on each one. I said to the clerk "I guess I should drive to Dallas (180 miles away) and get them there. She just chuckled. If you offer a service, do it. Otherwise, you are just making people angry and frustrated. I actually hope the post office does implode. If they do, I will remember this wasted day, and just laugh and laugh. Pitiful! BTW, this is a problem I had two years ago, and the post master said he would deal with it. I guess he hasnt gotten to that yet. His claim was that all locations should have them, but all locations told me it was too much trouble.
One star because they close early. Stay open longer!
The post office deserves to shut down
United States Postal Service is a US Post Office based in Shreveport, Louisiana. United States Postal Service is located at 241 Lynbrook Blvd, Shreveport, LA 71106, USA.
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