Terrible service, placed order at 10:45pm delivery guy didn’t arrive until 12:20a.m. My family went to bed hungry waiting for pizza simply because they decided not to call and tell me they were out of items to fulfill my order I could’ve ordered from another place..
My order was scheduled to be ready for 9:02 pm. I arrived to pickup my order@9:45 pm. Once I verified my order it was not correct. There was Pizza sauce on my pizza when I asked for No sauce. Therefore, I had to wait another 15 minutes for my order to be corrected. I was compensated with a 2 litter Diet Pepsi- no other options. By the way, I don't drink Diet Pepsi. Originally, I wanted to participate in the online special for a large pizza and 50%off but the location didn't have any large therefore I had to suffer. Last, my order was still incorrect- I was just discussed at this point. This location needs to work on accuracy, and better customer service. I have no plans on returning to this particular location.
Went on July 28, 2017 to take my family to eat. Walked in and no one greeted us, it was not busy at all and began to understand why. When we looked for a table to sit at, most of them were filthy. Found a clean table in rhe back, sat down and began to look over the menu while we waited for our server. We waited 20 mins ( no one was there but my family) and no one came to do anything.We saw three employees look over at us and I even waved my hand and asked for service. All of them never acknowledged that we were even there. I turned to my wife and apologized because she wanted to eat there and told her we were leaving. Very disappointed about every aspect of our visit to Pizza Hut. I wouldnt even give them a star if I could.
Nice and friendly Young girl at the counter. ...got my items in a timely manner after coming in and placing my order. .
We ordered $35 (and this on the 1/2 off so would have been $70) at 7:30 pm. At 9:45 called to check status and was told our order was next to be delivered. It is now 10:45pm and they will not answer the phone. This exact thing happened to us just a month ago from this same place. I will be contacting corporate.
Pizza Hut is a US Meal Delivery based in Shreveport, Louisiana. Pizza Hut is located at 3110 W Bert Kouns Industrial Loop Unit D, Shreveport, LA 71118, USA.
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