I have been to this store several times and have purchased 3 pieces of furniture from here and everyone is always so nice! They greet you as soon as you walk in the door and even offered me a bottle of water! They do not pressure you or follow you around they let you look! I love this place and will be back! I did purchase a dining room table that day!
Arieal was are salesperson and she was amazing. She was so patient with us when we changed our mind several times. The entire staff was friendly and we enjoyed our experience. We ended up purchasing a sofa and loveseat the same day.
Horrible quality furniture. Do not buy here. We bought "genuine leather furniture" there is no way it's real and is just falling apart within only two months of purchase.
I ordered over $5K worth of merchandise. I would told a piece was on backorder and it would take 10-14 days to arrive. I tried to be understanding.They delivered the rest of the merchandise that was in stock the following saturday. The head board arrived damaged and in unacceptable condition. The following week I was told that because of the holiday it would likely be after thanksgiving before the piece that was on back order would arrive and they would like to deliver both (back order and a replacement headboard) at once. That sounded reasonable. Weeks went by and November and Thanksgiving came and went. No one even bothered to call me. Today I called and spoke to my saleman. He stated that all the furniture has arrived but he can't deliver it for over another week because they were full. So after waiting I continue to wait. Once they got my money they don't care to get the furniture to me. I am no longer important. There is no customer service. No follow up, no effort to expedite delivery after waiting, and not getting called to be told it was in. I assumed after all my patience waiting, and waiting, and then not calling me back, and I had to call back, they would try to show me some appreciation, try to squeeze in an extra delivery, maybe offer to reschedule someone, I got nothing. I WILL NOT be using home zone again. I will tell all my friends and family, and anyone who will listen about my experience.
I went into the store knowing exactly what I wanted. The associate that helped me, Vernon Spells, greeted me as I came in the door. He was very helpful and took Me to the item that I was looking for. He was very helpful and efficient. I feel like I got a very fair price on the furniture that I ordered. Very satisfied with this store
DO NOT BUY!!!!!!!!!
They will not give your money back either or admit they sell horrible furniture. They want you to bring your furniture back in so they can “fix it” and tear again.
STAY AWAY!!!!!!!!!!!!! Dishonest company!!!
Home Zone Furniture is a US Furniture Store based in Shreveport, Louisiana. Home Zone Furniture is located at 6140 Greenwood Rd, Shreveport, LA 71119, USA.
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